Terms of service

Last updated: October 9, 2026

Welcome to FuzzRoost! These Terms of Service govern your access to and use of our website and services. By visiting our website, browsing our products, or making a purchase, you agree to these terms. Please read them carefully before using our store.

1. General Conditions

FuzzRoost operates this online store to provide pet products and related services. You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

We reserve the right to refuse service, restrict access, or cancel orders where permitted by law, including when we reasonably suspect fraud, unauthorized activity, or a violation of these terms.

2. Eligibility and Account Information

By using our store, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you. If you create an account, you agree to provide accurate and current information and to keep your login credentials secure.

You are responsible for activity conducted through your account, except where applicable law provides otherwise. Please contact us promptly if you believe your account has been accessed without authorization.

3. Products and Descriptions

We make reasonable efforts to display our products, descriptions, images, colors, and specifications accurately. However, colors and appearances may vary depending on your device or screen settings.

Product descriptions, availability, and specifications may be updated from time to time. We do not guarantee that every product will meet every individual preference or expectation.

4. Prices and Payments

Product prices are displayed on our website and may change without prior notice. The price charged for an order will generally be the price displayed at checkout when the order is submitted, subject to applicable law.

You agree to provide accurate billing and payment information. Orders may be delayed, declined, or canceled if payment cannot be authorized or if an order requires additional verification.

Any applicable taxes, shipping fees, or other charges will be displayed at checkout where required.

5. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products. An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse or cancel an order where permitted by law, including in cases of suspected fraud, pricing errors, product unavailability, or inaccurate order information. If payment has already been collected for a canceled order, we will arrange an appropriate refund.

6. Shipping and Delivery

Orders are processed and shipped according to the shipping options and estimated delivery times presented at checkout or in our Shipping Policy.

Delivery dates are estimates and are not guaranteed unless expressly stated otherwise. Delays may occur because of carrier issues, weather, customs procedures, or other circumstances outside our reasonable control.

Please ensure that your shipping address is accurate before placing an order. Contact us promptly if you notice an error.

7. Returns and Refunds

Our returns, exchanges, and refunds are governed by our Return and Refund Policy, which forms part of these Terms of Service.

Please review that policy for information about return eligibility, how to request a return, refund processing, and any applicable exclusions. Nothing in these terms limits mandatory consumer rights provided by applicable law.

8. Promotions and Discounts

Promotional offers, discount codes, and special sales may be subject to additional conditions, including expiration dates, product exclusions, and usage limits. Unless stated otherwise, promotions cannot be combined and have no cash value.

We reserve the right to modify or discontinue promotions where permitted by law.

9. Acceptable Use

You agree not to use our website to engage in unlawful activity, violate the rights of others, distribute malicious software, attempt unauthorized access, interfere with website security, or submit false or misleading information.

We may restrict or terminate access to our services when necessary to protect our store, customers, or business interests, subject to applicable law.

10. Intellectual Property

All content on this website, including text, graphics, logos, product images, design elements, and other materials, is owned by or licensed to FuzzRoost or the relevant rights holders and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use our website content without prior written permission, except as permitted by law.

11. Third-Party Services and Links

Our store may contain links to third-party websites or use third-party services to support payments, shipping, analytics, and other functions. We do not control all third-party services and are not responsible for their independent content, terms, or privacy practices.

Your use of third-party services may be subject to their own terms and policies.

12. Disclaimer of Warranties

Our website and services are provided subject to applicable law. To the extent permitted by law, we do not guarantee uninterrupted or error-free website operation.

Nothing in these terms excludes or limits any warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

13. Limitation of Liability

To the extent permitted by applicable law, FuzzRoost will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products where such liability may legally be limited.

These terms do not exclude liability that cannot be excluded under applicable law, including any mandatory consumer protections.

14. Indemnification

To the extent permitted by law, you agree to be responsible for claims or losses arising from your unlawful use of our website or your material violation of these terms, except to the extent caused by our own acts or omissions for which we are legally responsible.

15. Privacy

Your use of our store is also governed by our Privacy Policy, which explains how we collect, use, and disclose personal information.

Please review our Privacy Policy to understand our data practices.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal obligations. Updates will be published on this page with a revised last-updated date.

Your continued use of our website after updated terms are published is subject to applicable law and the revised terms.

17. Governing Law

These Terms of Service are subject to the laws applicable to the business operating FuzzRoost, without limiting any mandatory consumer rights that apply in your location.

18. Contact Information

If you have questions about these Terms of Service, please contact us: